Across Ethiopia, including drought-affected areas, women and girls can call 7711 to speak to a legal expert and receive advice and quick access to legal-aid services.
The UNFPA-supported hotline was established in 2019 and is free to call. Run by the Ethiopian Woman Lawyers Association, it receives up to 15 calls daily in three languages: Amharic, Oromiffa and Tigrigna.
“Most calls are from women who seek advice about violence in marriage, divorce and child support. Gender-based violence cases are also common,” says Feven Gaddisa, a lawyer at the call centre. “Sometimes we receive calls from women in imminent physical danger, which is the hard part of our job. We quickly connect them with EWLA focal persons in their area. It helps that we have offices and focal points in most [districts]. There is usually someone to support them quickly.”
If callers are in danger, she and her colleagues refer women and girls to safe houses for shelter and psychosocial support.
[Pictured above] Lawyer Feven Gaddisa supports women via hotline, giving advice on legal aid. © UNFPA Ethiopia