Travel Services Analyst, Facilities and Administrative Services Branch (FASB), Division for Management Services (DMS), New York, P-2

The Position:

This position is located in the Facilities and Administrative Services Branch (FASB) within the Division for Management Services (DMS). FASB provides and oversees a broad range of support services relating to facilities and asset management, travel, mail & pouch and administrative/general services for both Headquarters and Field Offices. The term Field Offices includes all offices located outside of Headquarters including Regional/Sub-Regional Offices, Liaison Offices and Country Offices. The incumbent reports to the Chief, Administrative & Common Services Section and supervises 1 staff.

The incumbent maintains professional contacts with staff at all levels at UNFPA Headquarters in the provision of travel services. Provides expert support, analyses, clarifications, information and guidance to UNFPA staff at HQ and in the field. Establishes, liaises and maintains professional contacts with staff in other UN Agencies, the UN Secretariat, and the TMS provider in order to promote consistency in travel procedures.

Job Purpose:

Reporting to the Chief Administrative & Common Services Section, the Travel Specialist manages the Travel Unit and provides expert guidance Travel services globally.

The primary roles are specifically:

    a) Provide leadership on Travel processes and policies

    b) Oversee delivery of travel services

    c) Manage/Enhance the Travel & Expense module

    d) Manage/Enhance UNFPA travel services/processes/tools

    e) Participate in other Business Operations activities.

Qualifications and Experience  

Education:  

An advanced university degree in Business, Management, Business Administration, Operations Management, Public Administration or any other relevant discipline;

Knowledge and Experience: 

• 2 years of experience in the field of management; working knowledge of travel services is desirable; experience within the United Nations a plus. Experience ideally includes client facing roles. Experience in roles involving handling competing priorities and time sensitive deadlines is desirable.

• Demonstrated ability to analyze data and create presentations.

• Expert proficiency in office software packages (MS Word, Excel, PPT, Google, etc.) is required. Experience in handling of web based management systems a plus.

Languages: 

Excellent command of fluent English required; knowledge of other official UN languages, preferably French and/or Spanish, desirable. The incumbent must demonstrate the ability to effectively communicate at all levels in both oral and written presentations, since the role is client facing.