Job description
Please note that this vacancy is open only to nationals of Kenya.
Position Summary:
The Information and Communication Technology (ICT) Associate is responsible for: implementing ICT policies and standards established by the HQ; providing ICT and administrative support services to the UNFPA Country Office; and providing daily technical support to users of information management tools and technology infrastructure.
Qualifications and Experience:
Education:
- Secondary education. First level university degree preferably in Computer Science or equivalent professional qualifications desirable.
Knowledge and Experience:
- Relevant certifications in hardware and software management and application required, including Microsoft Certified Professional (MCP)
- 7 years of relevant working experience, including network administration, support to management of hardware and software platforms, telecommunications facilities, knowledge of Windows-based packages/applications
- Good knowledge of PC/LAN operating systems, Microsoft Windows, corporate ICT security and viral protection systems, ERP
- Ability to perform a variety of standard specialized and non-specialized tasks and work processes that are fully documented, researched, recorded and reported
- Ability to review a variety of data, identify and adjust discrepancies, identify and resolve operational problems
- Some experience in client support, such as, a Help Desk or User Support Unit
- Ability to provide input to business processes re-engineering, elaboration and implementation of new systems.
Languages:
- Fluency in English is required. Knowledge of Kiswahili and any other UN language is desirable.
To view the complete job description and apply to this position, please click "Apply Now" below.
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